Much as your teachers in high school or university probably made accounting sound insanely simple ("just double check your work and make sure the two balances on either side are the same"), life is not always so simple. When you are using a comprehensive, complete business solution-type product like Peachtree Quantum as your Sage accounting software, it can help. It seems that many people often encounter the same problems at around the same time, so today we are looking at some of the issues in the Peachtree software user community that have cropped over the month of January.
Problem: Dynazip Error #18 shows up when a user tries to perform the year end backup.
As frustrating as an error on this sort of critical task can be, there is usually a simple solution. In most cases it is a file permission problem. The user often doesn’t have the correct permissions to edit the protected backup document. Alternatively, you can run the inbuilt data checker in Peachtree, and fixing any existing data corruption that has occurred may correct the problem.
Remember that always running Peachtree software with the recommended system requirements (rather than the minimum ones) will help stop data corruption an the need for Peachtree support.
Problem: After upgrading to a wireless network, Peachtree data is inaccessible.
Peachtree software can be installed on the server, and installed on the laptop, but the computer will freeze when you try to access either the sample company data (during setup), or your own data after setup via a wired connection. This is usually a problem with the speed or quality of the wireless connection. Peachtree needs quite a modern system to run, and processes are stored on the wireless network. If it is not fast enough, freezing will occur.
Problem: Delinquent local taxes sometimes have garnishment orders applied. Setting these up in Peachtree software has required some users to edit every employee so that the Default box is unchecked when they calculated the garnishment, though the Calculate box wasn't checked.
This frustrating problem has a simple answer -- the default is set to Calculate, so only un-defaulted users are not calculated!
Problem: Remote Desktop does not work when upgrading to Peachtree 2006
Yes, there are still plenty of people upgrading only to version 2006 nowadays. This is not a program-wide issue -- some users are able to use Remote Desktop. You can either use third party tools like GoToMyPC or LogMeIn, or simply try the following in Windows. In the Remote Desktop management, disable Fast User Switching. Every user must completely log off for this to work. You can access this through Control Panel > User Accounts.
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